SharePoint Server Search - "Error Stopping"

Hello,

in a 3-tier architecture all Search Components run in a single server that is for the search responsible.

For a reason that is until today not clear, the "SharePoint Server Search" -Service in the list of Services in the Central Administration remains in "Error Stopping" state.

The search is working fine with no problems, but nevertheless the status cannot be explained and we want to get it back to started.

Then we tried restarting the service, but this is not possible. When trying to do so the it attempts to stop the service "Stopping" and then returns once again to "Error Stopping" state.

The service when we do a get is online.

Can you please help us here?

Thank you very much in advance!!

Ioannis

July 6th, 2015 9:57am

Hello Ionanis,

Get the SPService instance ID with this powershell command :

Get-SPServiceInstance | Select-Object TypeName, ID

Then try

Stop-SPServiceInstance -Identity [Identity GUID]

where [Identity GUID] is the identity you previously found

Hope this helps,

Cheers.

Free Windows Admin Tool Kit Click here and download it now
July 6th, 2015 10:59am

Hello Nicolas and thank you for the reply.

This is what we did when we tried restarting of the service. The service gets in "Stopping" for a while and then again in state "Error Stopping".

Ioannis

July 6th, 2015 11:29am

Hi Ioannis,

As I understand, the status of SharePoint Server Search is Error Stopping in SharePoint 2013.

You could make sure SharePoint server search 15" is running. Type the services.msc in the run in the start menu, and find the SharePoint Server Search 15.

Run the PowerShell command below:

$ss1 = get-spenterprisesearchserviceinstance -local

Stop-spenterprisesearchserviceinstance $ss1

Start-spenterprisesearchserviceinstance $ss1

The article below is about SharePoint Server Search "Error Stopping" in SharePoint 2013.

http://allsharepointexperience.blogspot.com/2015/03/sharepoint-server-search-error-stopping.html

Best regards,

Sara Fan

Free Windows Admin Tool Kit Click here and download it now
July 7th, 2015 4:13am

Hello Sara,

the result is exactly the same.

The SharePoint server search 15" in "services.msc" is running. The instance is also "online".

TypeName    : SharePoint Server Search
Description : Index content and serve search queries
Id          : e568ca26-d03c-4d23-9953-782db9a2de98
Server      : SPServer Name=someserver.contoso.local
Service     : SearchService Name=OSearch15
Role        : None
Status      : Online

Nevertheless cannot be stopped and after running the above PowerShell cmdlet the status remains "Error Stopping".

I don't get what is wrong here.

July 7th, 2015 4:46am

Hi Ioannis,

Sorry for delayed reply.

You could collect verbose ULS logs to check further when issue reproduce:

1. Set the SharePoint logging level to verbose through SharePoint PowerShell: Set-SPLogLevel TraceSeverity VerboseEx.

2. In SharePoint PowerShell, press: New-SPLogFile.

3. Record the Start Time.

4. Reproduce the issue.

5. After issue reproduced, press: New-SPLogFile in PowerShell, record the End Time.

6. Press: Clear-SPLogLevel.

For more detailed information, you could refer to the article below.

The article below is about how to enable verbose log mode on SharePoint 2010.
http://blog.bugrapostaci.com/2011/09/09/how-to-enable-verbose-log-mode-on-sharepoint-2010/

You also could restart the SharePoint Search Service 15 (Windows Service) and SharePoint Timer Service.

Best regards,

Sa

Free Windows Admin Tool Kit Click here and download it now
July 20th, 2015 10:48pm

Hi,

How is everything going?

Is there anything update about this issue?

Best regards

Sara Fan

August 2nd, 2015 9:16pm

Hello Sara,

unfortunately I couldn't yet find the time for the generation of the Logs.

I will get back to you probably by the end of the week!

Thank you!

Free Windows Admin Tool Kit Click here and download it now
August 4th, 2015 3:19am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics